Last updated: 15 November 2025
We are committed to providing high-quality services. If something goes wrong, we want to know about it so we can put it right.
If you have a complaint, please contact us via:
We will acknowledge your complaint within 3 working days. We aim to resolve all complaints within 10 working days.
If you are not satisfied with our response, you can escalate your complaint to a manager. For .UK domain disputes, you can also contact Nominet directly.